Contact PokitoGame
Need help with our free online games? Have feedback or suggestions? We're here to help! Our team responds to all messages and genuinely cares about improving your gaming experience.
Whether you're having technical issues, want to suggest new games, or have questions about our platform, just reach out. We keep things simple and respond as quickly as possible.
How to Reach Us
The easiest way to contact us is by email. We check our messages regularly and try to respond within 24 hours. Here are the best email addresses for different types of questions:
General questions or feedback: hello@pokitogame.com
Technical issues with games: support@pokitogame.com
Game developers: developers@pokitogame.com
Business inquiries: business@pokitogame.com
Common Questions
A game isn't loading properly. Try refreshing the page or clearing your browser cache. Most HTML5 games work best in updated browsers like Chrome, Firefox, or Safari.
Can I suggest new games? Absolutely! We're always looking for good free online games to add. Email us with suggestions or links to games you think we should include.
I'm a game developer. We work with developers to feature quality browser games. Contact us at developers@pokitogame.com with your game details and a playable link.
How often do you add new games? We add new games several times per week. We focus on quality over quantity, so each game is tested before being added to our collection.
What to Expect
We're a small team, but we read every email we receive. Most messages get a response within 24 hours, though complex technical issues might take a bit longer to resolve.
When contacting us about a game issue, it helps to mention which browser you're using and what exactly isn't working. This helps us troubleshoot faster and provide better gaming support.
Copyright Issue
We own the Intellectual Property Rights (IPR) to a large number of the games on PokitoGame's sites, and for certain games, we requested and obtained licenses from the copyright holders known to us. For some games, we could not find any copyright information or, due to general use on the internet, this information can no longer be obtained.
Some games may be used under special conditions, considering a number of prerequisite constraints. These prerequisite constraints are, as far as we could determine, met by PokitoGame.
We do not change anything in the source code of the games. For example, credit holders, brand names, or references to websites remain unchanged. If any copyright or other IPR that you may have is possibly being infringed by/on PokitoGame's sites, please inform us immediately, thereby providing us with the following:
- The electronic or physical signature of the owner of the IPR or the person authorized to act on the owner's behalf;
- A description of the IP Right that has been infringed, and a description of the infringing activity;
- The location where the unauthorized copy of the copyrighted work exists (for example, the URL of the PokitoGame website where it is posted, or the name of the book in which it has been published, or, in case of a registered brand name, an excerpt of such register evidencing the registry);
- A copy of a license in which you are granted the right to use and to protect such IPR (if you are not the owner of the IPR);
- The identification of the URL or other specific location on this site where the material that you claim is infringing is located; this information must be specific enough to enable us to locate such material;
- Your name and full contact details; and
- A statement by you that you have a sincere and honest belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
Send above details at legal@pokitogame.com. We will review it and will start taking action on it as soon as possible. We will reply to you on any of the queries within 7 days.
Send Us a Message
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